Bitso

General Terms and Conditions of the Promotion Known as the “Activation Reward Program” (the “Promotion”)

1. Territory of Validity

The Promotion is valid only within the Mexican Republic (“Mexico”).

2. Promotion Organizer

This Promotion is offered, administered and paid by T&S Tech, S.A.P.I. de C.V. (“Bitso”), with registered office at Campos Elíseos #400, 3rd Floor, Suite 302 B, ZIP Code 11530, Col. Polanco II Sección, Miguel Hidalgo Borough, Mexico City, Mexico. The Bitso app (the “App”) functions as a platform through which users can access various products, features, and services, in accordance with the terms and conditions applicable to each one.

Nvio Pagos México, S.A.P.I. de C.V., Institución de Fondos de Pago Electrónico (“Nvio”), does not offer or administer the Promotion and is involved only in receiving and managing the electronic payment funds in Mexican pesos with which the Participant makes the First Deposit and the Qualifying Transaction, and in crediting the Benefit, which is funded by Bitso, to the Participant’s electronic payment funds account.

The Badger Technology Company Limited does not offer or administer the Promotion and is involved only in the trading and custody of any digital assets acquired through the Qualifying Transaction.

Investment advisory services are provided by Nvierto, S.A. de C.V., an Independent Investment Advisor registered with the National Banking and Securities Commission. The opening of the brokerage account, the execution of trades, and the custody of any securities acquired through the Qualifying Transaction are handled by Alpaca Securities, LLC.

3. Definitions

For the purposes of these Terms and Conditions, the following terms shall have the meanings set forth below:

  • Benefit: The single, fixed amount of $400.00 (four hundred pesos 00/100) MXN that Bitso will award to each Participant who completes the Mechanism, in accordance with section “10. Benefit.”

  • Bitso Transfer: An internal transfer feature between Bitso accounts, through which a user sends funds in MXN or digital assets from their Bitso account to another user’s Bitso account, without those funds leaving the platform.

  • Bitsonaut: An individual who, as of the relevant date, has an employment, service provider, or collaborative relationship with Bitso or any of its subsidiaries or affiliates.

  • Activation Date: The date on which the Participant’s Bitso account becomes active, that is, the date on which the Participant completes Verification and their account is enabled to deposit and trade, according to the platform’s records.

  • Minimum Amount: $400.00 (four hundred pesos 00/100) MXN, the minimum amount in Mexican pesos that the Participant must allocate to the Qualifying Transaction in a single Transaction. Only the MXN amount converted in the Transaction counts toward the Minimum Amount; applicable fees are charged in addition and are not counted for this purpose.

  • Transaction: Any purchase of an asset available in the App (digital assets, including stablecoins, as well as stocks or funds), paid with Mexican pesos (MXN) from the balance of the Participant’s Bitso account.

  • Qualifying Transaction: The first Transaction the Participant carries out after creating their account, provided that (i) it is carried out within the Activation Window, and (ii) its amount is equal to or greater than the Minimum Amount. If the Participant’s first Transaction is for less than the Minimum Amount, no subsequent Transaction may be considered a Qualifying Transaction.

  • Participant: An individual of legal age (18 years or older), residing in Mexico, who has not held a Bitso account prior to the creation of the account with which they participate in the Promotion, who creates such account during the Promotion Period, who belongs to the Eligible Segment in accordance with section “7. Promotion Availability,” and who is neither a Bitsonaut nor an excluded user under section “13. Risk of Fraudulent Activity.”

  • First Deposit: The first deposit of Mexican pesos (MXN) into the Participant’s Bitso account from an account outside the platform. Funds received via Bitso Transfer or any other transfer between Bitso accounts shall not be considered a First Deposit.

  • Reward Hub: A section of the App, also accessible through a dedicated entry point on the Home Screen, where the Participant can check whether the Promotion applies to them, the conditions applicable to them, and their progress.

  • Eligible Segment: The group of new users to whom Bitso makes the Promotion available, in accordance with segmentation criteria previously defined by Bitso, as set forth in section “7. Promotion Availability.”

  • Activation Window: A period of 10 (ten) calendar days beginning on the Activation Date —which counts as the first day— and ending at 11:59 p.m. (GMT-6, Mexico City time) on the tenth calendar day. For example, if the Participant’s account becomes active on the 1st day of a month, their Activation Window ends at 11:59 p.m. on the 10th day of that same month.

  • Verification: The identity verification process that Bitso requires for a user’s account to become active and enabled to deposit and trade on the platform.

4. Eligible Participants

To be eligible for the Benefit, the Participant must:

  1. Belong to the Eligible Segment and have the Promotion available to them in accordance with section “7. Promotion Availability”;

  2. Have created their Bitso account during the Promotion Period, without having previously held a Bitso account;

  3. Have completed Verification;

  4. Not be a Bitsonaut; and

  5. Not be among the excluded users as defined in section “13. Risk of Fraudulent Activity.”

Important Notice: The mere creation of a Bitso account or the making of the First Deposit, without a Qualifying Transaction within the Activation Window, does not generate any Benefit.

5. Cost of Participation

Participation in the Promotion does not entail any additional cost beyond the regular use of the platform, as described in section “8. Mechanism.” Transactions carried out by the Participant are subject to the standard fees applicable under Bitso’s General Terms and Conditions, which will not be reimbursed as part of the Promotion.

6. Promotion Period

The Promotion will be in effect from 12:00 a.m. (GMT-6, Mexico City time) on October 6, 2026, until 11:59 p.m. (GMT-6, Mexico City time) on November 6, 2026 (the “Promotion Period”). Bitso may modify, suspend, extend, limit, or terminate the Promotion Period at any time, at its sole discretion, in accordance with section “14. Modifications.”

Exception for Accounts Created During the Final Days of the Promotion Period: If the Participant creates their account during the Promotion Period, their 10 (ten) calendar-day Activation Window will be counted in full, even if it ends after the Promotion Period’s end date, and the corresponding Benefit will be valid and payable in accordance with section “11. Payment Schedule.”

7. Promotion Availability

This Promotion is not available to all new App users; it is made available only to the Eligible Segment, in accordance with segmentation criteria previously defined by Bitso. Whether a user belongs to the Eligible Segment is determined at the time of their registration in the App, based on the analysis Bitso performs in accordance with such criteria. Users who belong to the Eligible Segment will be added to the Promotion on an ongoing basis as they create their accounts during the Promotion Period. Users may check at any time, directly in the App’s Reward Hub, whether the Promotion applies to them, as well as the conditions currently in effect for them. Communications that Bitso sends to each user through the channels indicated in section “12. Promotion Communication Channels” will correspond to the conditions applicable to them.

These Terms and Conditions do not create any rights for users other than those to whom Bitso makes the Promotion available in accordance with this section. Inclusion in the Eligible Segment is personal and may not be requested, transferred, or assigned.

Suspension of New Enrollments: If Bitso suspends or terminates the enrollment of new users in the Promotion (for example, due to implementation errors or technical failures), users to whom the Promotion was already made available in the Reward Hub before such suspension will retain their right to participate and receive the Benefit, provided they complete the Mechanism within their Activation Window.

8. Mechanism

For the Participant to receive the Benefit, the following steps must be completed:

  1. Create a Bitso account during the Promotion Period, without having previously held a Bitso account.

  2. Complete Verification.

  3. Belong to the Eligible Segment, which the Participant can check in the App’s Reward Hub. The Promotion applies automatically to users in the Eligible Segment, with no need to activate or enroll in it.

  4. Make the First Deposit within the Activation Window.

  5. Within the Activation Window, carry out the Qualifying Transaction, meaning that their first Transaction must consist of converting MXN into any asset available in the App for an amount equal to or greater than the Minimum Amount.

  6. Once compliance with the preceding steps has been verified, Bitso will credit the Benefit in accordance with sections “10. Benefit” and “11. Payment Schedule.”

The Minimum Amount must be reached in a single Transaction; the amounts of separate Transactions will not be added together to reach it. For example, a first Transaction of $400.00 MXN and a first Transaction of $2,000.00 MXN entitle the Participant to the same Benefit; a first Transaction of $300.00 MXN does not entitle the Participant to the Benefit, even if the Participant later carries out another Transaction for a higher amount.

Anti-Fraud Exclusion (Funding via Bitso Transfer): Funds the Participant receives via Bitso Transfer, from any Bitso account, are not considered a First Deposit. The foregoing is without prejudice to any other measures Bitso may adopt in accordance with section “13. Risk of Fraudulent Activity.”

9. Nature of the Benefit

The awarding of the Benefit is not based on chance. The granting of the Benefit depends directly and exclusively on the Participant carrying out, within their Activation Window, a verifiable Qualifying Transaction, measured against a fixed threshold previously published in these Terms and Conditions. All Participants who complete the Mechanism receive the same Benefit. There is no drawing, raffle, random or discretionary selection of winners, nor any comparison or competition among Participants: each Participant’s outcome depends solely on their own actions and not on the actions of others.

The determination of the Eligible Segment is a commercial decision by Bitso regarding the population of new users to whom this offer is directed; it is made at the time of registration in accordance with previously defined segmentation criteria, it is disclosed to the user in the Reward Hub before the user takes any action related to the Promotion, and it does not constitute a mechanism for allocating the Benefit.

10. Benefit

Provided that the Mechanism described in section “8. Mechanism” is completed, Bitso will award the Participant a single, fixed Benefit of $400.00 (four hundred pesos 00/100) MXN.

The amount of the Benefit does not vary based on the amount of the Qualifying Transaction or of any other Transaction carried out by the Participant. Each Participant may receive the Benefit only once; therefore, the maximum amount any Participant may receive under the Promotion is $400.00 (four hundred pesos 00/100) MXN. Each person may only have one registered Bitso account.

The Benefit is expressed in Mexican pesos, the legal tender of the United Mexican States, and will be credited directly to the MXN balance of the Participant’s Bitso account once compliance with the applicable requirements has been verified, in accordance with section “11. Payment Schedule.” The Benefit is personal and non-transferable and may not be exchanged for goods, services, or assets other than those set forth herein.

11. Payment Schedule

Bitso will pay the Benefit within 30 (thirty) calendar days following the date on which the Participant carries out the Qualifying Transaction, once compliance with all applicable requirements has been verified. For operational purposes, Bitso processes payments in weekly batches, which may result in the Benefit appearing before the end of that period. Bitso may extend the payment period at its sole discretion, if required for operational reasons or for the review provided for in section “13. Risk of Fraudulent Activity.”

12. Promotion Communication Channels

The Promotion will be communicated through the following official Bitso channels: (a) the Bitso App, including the Reward Hub and its Home Screen entry point; (b) in-app messages; (c) push notifications; (d) emails; and (e) other digital channels determined by Bitso.

13. Risk of Fraudulent Activity

Bitso reserves the right to withhold, deny, revoke, or request the return of any Benefit, as well as to cancel, suspend, or limit any person’s participation in the Promotion, if it detects, in its sole discretion, evidence of fraudulent activity, abuse of the Promotion, or a breach of these Terms and Conditions or applicable law. This includes, but is not limited to: creating multiple accounts or accounts in the name of third parties; participation by persons who have previously held a Bitso account; funding via Bitso Transfer or from linked accounts; simulated or circular transactions intended to artificially obtain the Benefit; use of automated means; system manipulation; or any other conduct that may negatively affect the integrity, transparency, legality, or proper execution of the Promotion.

Bitsonauts (Bitso employees) and any other user whom Bitso determines, at its discretion, to be excluded in accordance with its internal compliance policies will not be eligible for the Benefit.

14. Modifications

Bitso may modify, suspend, extend, limit, or cancel this Promotion at any time and without prior notice, at its sole discretion, including in the event that the budget allocated to the Promotion is exhausted, without prejudice to section “7. Promotion Availability” regarding users to whom the Promotion has already been made available.

15. Force Majeure

In the event of force majeure or events beyond Bitso’s control (including but not limited to pandemics, cyberattacks, or technical disruptions), Bitso may cancel, modify, or postpone the Promotion without prior notice.

16. Acceptance

Participation in the Promotion implies full acceptance of these terms and conditions.

17. Intellectual Property

The trademarks mentioned are the property of their respective owners, and their mention in this Promotion does not imply any commercial relationship, except for the Bitso trademark.

18. Personal Data

Personal data will be processed in accordance with Bitso’s Privacy Notice, available at: https://bitso.com/legal/VA/privacy_policy

19. Tax Obligations

Participants are responsible for complying with their tax obligations arising from the receipt of the Benefit. Bitso is not responsible for making tax withholdings, filings, or payments on behalf of Participants, who must fulfill such obligations in accordance with the tax laws applicable to them.

20. Applicable Law

This Promotion is governed by the laws of Mexico and by the Federal Consumer Protection Law.

21. General Terms and Conditions

The General Terms and Conditions of Use are available at: https://bitso.com/terms

22. Risk Disclosure

Using the Bitso platform involves risks inherent in the buying, selling, and storage of digital assets, which by their nature may be highly volatile and result in the partial or total loss of funds. Users are advised to carefully read the Risk Disclosure available at: https://bitso.com/legal/GI/risk_warning

Neither this Promotion nor the Benefit constitutes an investment recommendation, nor does it guarantee any specific result or return.

Likewise, the buying and selling of stocks, funds, and other securities involves risks inherent to the stock market, including fluctuations in the price of securities and the potential partial or total loss of the amount invested. Past performance is no guarantee of future results. The opening of the brokerage account, the execution of trades, and the custody of securities are handled by Alpaca Securities, LLC, and investment advisory services are provided by the investment advisor listed in section “2. Promotion Organizer.”

Users are advised to make informed decisions based on their profile and risk tolerance.